After 27 years, Jeff Bezos is stepping down as Amazon CEO
27 years after founding the e-commerce giant, Jeff Bezos is stepping down from managing Amazon. During that period, Bezos succeeded in establishing a series of revolutionary leadership principles that some consider the backbone of his success path. Today, Bezos is considered the world's richest man, having built one of the most powerful e-commerce companies in the world out of a small and modest office.
For Bezos, making profits was not on his list of short-term goals, but rather he aimed from the beginning to build a successful company that cares about the satisfaction and happiness of its customers. This is confirmed by all the people who have previously worked at Amazon, as the company cares in an indescribable way for its customers and their satisfaction with the level of the company's services.
Bezos loves working with small teams and hates presentations in business meetings, preferring instead to use written memos with CEOs to discuss them. It is known in such meetings that it motivates everyone to participate by asking them questions about the ideas and points being discussed, in order to avoid someone dominating the course of the meeting. As many people who know him have confirmed, Bezos likes people who argue and defend their ideas during meetings. One former employee recalled: “We argued so much that we even yelled at each other. Everything was up for discussion at the meeting table, and the discussion could often be very heated. But about the issue at hand, not about people.” Amazon follows a set of 14 principles of leadership, and one of these principles speaks of the necessity of differing opinions. It seems that Bezos really wants to promote a culture of difference at the highest levels.
But all this did not leave Bezos immune from criticism, as in 2015 the New York Times published an article reviewing testimonies from former employees about the harsh work culture at Amazon. Bezos is known to be a fan of engineering innovations, inventions and machines, and he is also obsessed with numbers and statistics, and these are good qualities in the world of logistics. But his critics say his obsession has great human costs, especially in the many Amazon warehouses. As for the higher levels of management, it seems that Bezos is following a different approach, as he likes to give his administrative teams independence because he believes that this enhances their innovative capabilities.
Bezos has always been a long-time Amazon manager, and people close to him often use the word "methodology" to describe the company's keen interest in customer satisfaction and regards their satisfaction as short-term profits. Whether you love him or hate him, Bezos has proven to be an outstanding leader, someone who has been able to change the way companies operate around the world.