Orange Egypt is recruiting for Supervisor, Mobile Money

Orange Egypt is recruiting for Supervisor, Mobile Money

About the role

Design the service road map to ensure the best efficiency by reducing costs and maximizing created values. 

Design the distributors' commission, contests, and animation events for market penetration.

End-to-end management of the processes to ensure the smooth wallet activation, smooth customer experience in the post-wallet activation phase, e-unites stock management and transfer at all levels.

Ensure applying the proper handling for all complaints and inquiries received directly from customers or regulators

Monitor, analyze, and report all system transactions to assess successful vs. failed ratios and design required action plan with all concerned teams with corrective actions needed.

Design the system configuration for all users group roles, set up the proper units transfer limits and wallet sizes, and update all implemented specifications, considering issued regulation.

Orange Egypt is recruiting for Supervisor, Mobile Money

About you


Bachelor degree from a recognized university in one of the following fields: Business, Economics, engineering, or technology


Minimum 4 Years Experience In The Same Function.


Strong analytical skills and strategic thought process

IT and technical Knowledge

Project management skills

Strong planning and organizational background

Strong financial & budgeting skills

Excellent communication & interpersonal skills

Strong negotiations skills

Department: Transformation

Providing best in class customer experience for Mobile Money Customers through efficient service operations, efficient regulation compliant system process, and optimized agent network distribution to grow mobile money active base

Seniority Level




Employment Type


Apply Now

By : Admin
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